Privacy Policy.

01Who we are

RebookRevenue is a retention marketing service operated by Digital Style House, LLC ("DSH," "we," "us," "our"), based in Los Angeles, California. This Privacy Policy describes how we collect, use, and protect personal information when you visit our website, purchase our Services, or communicate with us.

This policy applies to our data practices as a business. If you are one of our clients and want to understand how we handle your customer data on your behalf, see Section 6 below.

02What we collect

Information you provide

• Account & billing: name, business name, email, phone, billing address, payment details (processed by Stripe — we do not store full card numbers)
• Service onboarding: information about your practice, team, brand, services, and goals
• Communications: messages you send us by email, SMS, Slack, or form

Information collected automatically

• Usage data: pages viewed, referring URL, approximate location (city-level), device type, browser
• Log data: IP address, timestamps, errors and performance diagnostics
• Cookies & similar technologies: see Section 5

Information from third parties

• Payment processor (Stripe) — confirmation that a payment succeeded, card type and last 4 digits
• Calendar scheduling (Calendly) — meeting times and basic contact details you provide
• Analytics tools we use for our own site — aggregated traffic patterns

03How we use data

We use personal information to:

• Provide, operate, and improve our Services
• Process payments and manage subscriptions
• Communicate with you about campaigns, reports, and account matters
• Schedule and conduct strategy calls
• Send transactional emails (receipts, renewal notices, refunds)
• Send marketing communications about RebookRevenue (you can unsubscribe anytime)
• Detect, prevent, and respond to fraud, abuse, or security incidents
• Comply with legal obligations and enforce our Terms

Legal bases

We process data based on contract (to deliver Services you've purchased), legitimate interest (to improve our business and secure our systems), consent (for marketing where required), and legal obligation (tax, recordkeeping).

04Who we share with

We do not sell your personal information. We share limited data only with vetted service providers who help us run the business, each bound by confidentiality:

• Stripe — payment processing
• Calendly — meeting scheduling
• Email infrastructure providers (e.g. Google Workspace, Postmark) — for our own business communications
• Project management & collaboration tools (e.g. Notion, Slack, Figma) — for our internal operations
• Analytics providers — to understand aggregated site usage
• Legal and professional advisors — accountants, lawyers, auditors, when required

We may also disclose data when required by law, subpoena, or valid legal request, or to protect the safety, rights, or property of RebookRevenue, our clients, or the public.

In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

05Cookies & tracking

Our website uses cookies and similar technologies to make the site work, remember preferences, and understand how visitors use the site.

• Strictly necessary: session state, security tokens, form submissions
• Functional: remembering your billing preference (monthly / annual), theme, and form progress
• Analytics: aggregated, anonymized usage data to improve the site

You can control cookies through your browser settings. Disabling certain cookies may limit site functionality.

06Client customer data

We require clients to warrant that their lists were collected with valid consent and that their own privacy policies disclose the use of third-party service providers like us.

We do not use client customer data for our own marketing, cross-client enrichment, model training, or any purpose beyond delivering the Services. Upon termination or at your request, we return or securely delete client customer data within 30 days.

Subprocessors used for client services

Depending on your configuration, we may access your booking platform's native email tools (Mangomint, Boulevard, Aesthetic Record, Zenoti, etc.) or third-party ESPs (Klaviyo, Mailchimp). Each of these vendors has its own privacy policy governing customer data. We do not introduce additional subprocessors for client data without prior notice.

07Security

We maintain reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, and destruction. These include encrypted data transmission (TLS), access controls, least-privilege permissions, strong password requirements, multi-factor authentication on administrative systems, and regular review of vendor security postures.

No system is perfectly secure. If you believe your interaction with us is no longer secure, please contact us immediately.

08Data retention

We retain personal information only as long as necessary to:

• Fulfill the Services and maintain our relationship with you
• Comply with tax, accounting, and legal obligations (typically 7 years for financial records)
• Resolve disputes and enforce our agreements

Upon termination of Services, marketing communications and non-essential data are deleted within 30 days on request. Financial records are retained for the period required by law.

09Your rights

Depending on where you live, you may have the right to:

• Access — request a copy of personal data we hold about you
• Correct — ask us to update inaccurate information
• Delete — request deletion, subject to legal retention requirements
• Portability — receive your data in a structured, machine-readable format
• Object / restrict — object to certain processing, including marketing
• Withdraw consent — where we rely on consent
• Complain — lodge a complaint with a data protection authority

To exercise any of these rights, email hello@rebookrevenue.com. We respond within 30 days and may require verification of your identity.

10California rights (CCPA / CPRA)

California residents have additional rights under the California Consumer Privacy Act, as amended by the CPRA. In the previous 12 months we have collected the categories of personal information described in Section 2 and disclosed it to the categories of recipients described in Section 4.

• Right to know the categories and specific pieces of personal information we collect
• Right to delete personal information we hold
• Right to correct inaccurate personal information
• Right to opt out of sale or sharing — we do not sell personal information
• Right to limit use of sensitive personal information
• Right to non-discrimination for exercising these rights

To submit a verifiable consumer request, email privacy@rebookrevenue.com with "CCPA Request" in the subject line.

11Children's privacy

Our Services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us and we will delete it.

12International users

RebookRevenue is operated from the United States. If you access our Services from outside the U.S., you understand and agree that your information may be transferred to, stored, and processed in the United States where our servers and offices are located. The data protection laws of the U.S. may differ from those of your country.

13Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be communicated by email to active clients and posted on this page with a new "Last updated" date at least 14 days before taking effect.

14Contact us