Accessibility — RebookRevenue

01Our commitment

We believe digital experiences should be usable by the widest possible audience, regardless of ability, assistive technology, or device. Accessibility is not an afterthought at RebookRevenue — it's part of how we produce every campaign, every automation, and every page of our own website.

This statement reflects our ongoing efforts. Accessibility is a continuing process, not a fixed state, and we welcome feedback that helps us improve.

02Conformance standard

We aim to conform with the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, published by the W3C Web Accessibility Initiative. WCAG 2.2 AA is the standard referenced by most accessibility regulations globally, including the Americans with Disabilities Act (ADA) in the United States.

This site is partially conformant with WCAG 2.2 Level AA. "Partially conformant" means that some parts of the content do not fully meet the accessibility standard — see Section 4.

03Accessibility features

We have implemented the following features to improve accessibility:

04Known limitations

We are actively working to resolve the following known issues:

If you encounter an issue not listed here, please tell us — see Section 7.

05Client deliverables

For campaigns and automations we produce on behalf of clients, we follow email accessibility best practices:

Where a client's booking platform limits what we can control (for example, locked template styles in Mangomint or Zenoti), we advocate for upstream accessibility improvements with those platforms.

06Testing & tools

We evaluate accessibility using a combination of:

New features and pages are reviewed before launch, and we audit the full site at least twice per year.

07Feedback & assistance

Contact channels

We aim to respond within 2 business days and to resolve accessibility issues within a reasonable timeframe based on severity. If you need immediate assistance with a specific page or campaign, we can provide the content to you in an alternative format at no cost.

08Formal complaints

If you've submitted feedback and believe we have not adequately addressed an accessibility issue, you may file a complaint with the appropriate regulatory authority. In the United States, this is the U.S. Department of Justice Civil Rights Division.

We would prefer the opportunity to fix issues directly first — please reach out before filing a formal complaint. Most accessibility concerns can be resolved quickly once we're aware of them.